Sunday, June 3, 2012

eBay is the worst in Customer Service! - Super Sunday



Hey all my dear readers! :D How are you all doing?! :) :) I hope you all are just great! :D Yesterday's gaming post did made me concentrate back well on my studies again! haha! :D Preparations going on fine, Two more exams and then FREEDOM FOR 2 MONTHS! :D :D



It's Sunday, Super Sunday, but I'm totally pissed off today because of eBay. I would like to make a CRITICIZING POST about eBay and declare that I'll never buy anything again from that website even if that means I'll have to pay more at the other websites! >_< eBay, a pioneer in Online Shopping is one of the worst websites on Internet I must say. I remember when I shared my experience about Myntra I said that about Myntra that they didn't serve me well, but atleast they compensated for their mistake well enough and I received a perfect product next time. SO I would say Myntra is good. But well, our topic out here is that ebay sucks!! >_< What happened with me is that, my experience with the sellers on eBay was always very nice. So this time with 100% trust I ordered yet another thing from eBay. This time it was a Calculator, it was a Citizen CT-512 Calculator. It was cheapest there, but well IT WAS FAKE, which I never knew. The problems that I found with the product were: 1. It wasn't working. 2. It wasn't CITIZEN, it was CITIIZEN. Please note that I said double "I". That means it's duplicate. 3. I didn't receive any bill! 4. The seller sold it at 155.55% extra than MRP(I mean at 255.55% of the actual rate!) and eBay said it's completely okay. Let me tell you selling anything in India above MRP is ILLEGAL! 5. My problem wasn't addressed and I was told there was no problem at all! >_< The seller mentioned that it was a Citizen CT-512 Calculator. I have taken screenshots to prove that I'm correct:





The above screen shots show that the seller has put so many different pictures to confuse which one is the real product. Next, he writes in his description that this product is Citizen and not Citiizen. But see he shipped me CITIIZEN(That means duplicate product) that too in non-working condition. I have also taken a pic of the product I received, and in a copy of the same pic I have marked the areas to show that I was cheated! Check the following pics:



I would further like to tell what all happened with me. I ordered a new Citizen CT-512 Calculator. On eBay it was being sold for Rs. 115. I thought to buy it from there, since my experience of buying from eBay was good. But that was the last purchase I made from that website and then promised myself that I WOULD NEVER BUY FROM eBay again because eBay is super-scam and a website that is total SHIT!





I received the product after 3 days. It didn't work. I tried to contact the seller, the seller didn't answer his phone. I tried to contact eBay, they didn't help me out. Then I was looking at the box of the calculator when I saw that it's MRP(Maximum Retail Price) is Rs. 45 only and I was sold it for Rs. 115. That means it was sold at an illegal price. In India it is not allowed to sell anything at price above it's MRP. If it were shipping charges, I would have understand, but the SHIPPING WAS FREE!! That means I was completely cheated. I told this to eBay, they said THEY CANNOT HELP ME. ACCORDING TO THEM IT WAS OKAY!! LET ME TELL EVERYONE EBAY IS DOING ILLEGAL PRACTICES. NEVER BUY FROM EBAY!!!

I was extremely angry. The next day I again saw the calculator thinking it might work that day. It didn't work. Rather on observing carefully I saw that it wasn't Citizen! It were CITIIZEN. Which meant I was shipped a duplicate product. I tried contacting eBay customer support and they asked me to raise a claim at eBay Guarantee. I was happy that I was being helped. But a day later I received an e-mail that said MY CLAIM WAS CRAP. IT HAS BEEN CLOSED. THE SELLER HAS SHIPPED ME WHAT HE MENTIONED IN HIS DESCRIPTION!! Please read the screenshots and you all will come to know the seller mentioned it to be Citizen and not Citiizen. Neither eBay helped nor the seller. eBay rather paid seller too and I didn't receive any refund nor the working product. I lost my money and didn't even get any working product even if it were duplicate. I am extremely angry with eBay. I emailed them again that you should help me I have the proof that I was shipped the wrong item. They never replied me! It has been more than a week when I mailed them but nobody helped me! >_< I want to caution all of you about malpractices at eBay and moreover would like to make an appeal that PLEASE DON'T BUY ANYTHING FROM EBAY. IF YOU ARE CHEATED, THEY WILL NEVER HELP YOU AND WILL DEFINITELY LOSE. THUS EBAY IS A COMPLETE SCAM AND A CRAP - SHIT WEBSITE. PLEASE PLEASE NEVER BUY ANYTHING FROM EBAY EVER!!!

16 comments:

  1. bought from eBay many times. never got a faulty item. i think similar case with you. eBay didn't help? That's bad. I'll be cautious. Will try to avoid eBay. thanks pal

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    1. Yes, I too never got anything faulty, but I was more offended by the fact that eBay wasn't ready to help me! :( They even paid the seller :( I'll never buy anything from eBay again!

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  2. the reason why i use amazon

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    1. Amazon sends books etc in India, but not most of the stuff. They are still to make their hold in Indian Market! :/

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  3. eBay sucks man! try out flipkart or homeshop18

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    1. I have used both Flipkart and Homeshop18. My experience is great. With eBay too it used to be good once, now I have promised I'll never buy again! >_<

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  4. I've had terrible experiences with their customer service

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    1. I never read about eBay. Since my own experience used to be good. But well, I'll never buy again from eBay ever! >_<

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  5. flipkart is good but a lil expensive. atleast u'll get value for money and no cheat. myntra is good for clothes, flipkart for electronics and homesohop18 for books. u can try snapdeal and infibeam for favorable prices compared to others in some cases. but ebay NO

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    1. I agree with you manny! I have used all these websites to buy stuff and now I'll never go for eBay again!

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  6. u got ur lesson, eBay sucks!

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  7. I admit I have not been on this blog in a long time however it was joy to find it again. It is such an important topic and ignored by so many even professionals! I thank you for helping to make people more aware of these issues. Just great stuff as per usual!
    Car Buying Tips

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    1. ah really?! huh! False flattery! Though eBay sucks and everyone should know that! >_<

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  8. I have used ebay customer service number for my queries. It is fast and effective to solve the customers problems.

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    1. that's good. but I have had worst experience with them

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Kindly keep the comments clean and make quality comments that would be worthy in making this blog better! :)